An official website of the Velocity Interoperability Network

Frequently Asked Questions

The answers below reflect the arrangements of the Borders Authority of the Velocity Interoperability Network as of 6 September 2026. They will be revised as the remaining crossings pass to the Authority during September and when the results of the perimeter survey are known.

If your question is not answered here, write to contact@borders.gov.vin. See also Crossings, Carrying Goods and Notices.

Frequently Asked Questions

Which documents do I need to cross the boundary?

How long does a check take?

Which crossing should I use?

What should I do if a crossing is closed?

Do I have to declare the things I am carrying?

I am a carrier. How do I clear a consignment?

Why does the Authority check me rather than the Immigration Department or the Customs Service?

What happens if my document is not accepted?

I have lost my identity document while outside the Network. Can I still cross?

Can I complain about the way a check was carried out?

How do I report damage to the boundary fence or lighting?

Does the Authority publish statistics?